The HP Renew Program offers you a comprehensive portfolio of thoroughly remanufactured HP products that are a mirror image of new, at very competitive prices. HP warranty is assured as all HP Renew products undergo the same building and testing process as for new products. If you're looking for refurbished or reconditioned technology, consider fully remanufactured products from HP Renew, a better option since they perform as new and have the same warranty as new products. HP Renew inventory comes from various sources but mostly from: excessive inventory from factory or discontinued products.
Remanufactured products are units that have been returned to HP for a variety of reasons and then put through a rigorous remanufacturing and testing process to bring them back to "same as new" in terms of condition and performance. The minor scratches/smudges might be present and are acceptable.
HP Renew products are not to be confused with "used" or "second-hand" products. Instead, HP Renew offers high quality products that are completely remanufactured by HP. All HP Renew products are Factory-Certified to be as good as new with performance equal to new. HP even return it to its same-as-new warranty status. The benefit: Factory-Certified HP technology at a lower cost but with the same performance when compared to new products, and delivered with the original HP warranty. There is a commonly accepted "tolerance level" set by each manufacturer, such that a display is only said to be faulty if the number of dead pixels (pixel always on or off) exceeds this level. We can only take back displays as "faulty" if the number of dead pixels exceeds the manufacturer's guidelines.
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